Privacy Policy

At Ghana Legal AI, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our comprehensive AI-powered legal assistance platform.

1. Information We Collect

We may collect the following types of information:

• Account Information: Personal details such as name, email address, and contact information when you create an account
• Authentication Data: Account login credentials and authentication tokens (managed securely through our authentication service provider)
• Document Data: Uploaded documents, case files, PDFs, and legal documents that you submit for analysis through our various features
• Query Data: Legal questions, research queries, case citations, and other text input you provide when using our AI chat and research features
• Feature Usage Data: Information about which features you use, how often you use them, and your interaction patterns
• Conversation History: Your chat conversations, saved items, and generated documents stored in your account
• Analytics Data: Usage statistics, feature usage patterns, time saved, and other analytics metrics (for Premium users)
• Payment Information: Subscription details, payment history, and billing information (processed securely through our payment service provider)
• Technical Information: IP address, browser type, device information, operating system, and network information
• Session Data: Session IDs, device management information, and login activity

2. How We Use Your Information

We use the collected data to:

• Core Services: Provide AI-powered legal research, document analysis, case comparison, citation checking, and other legal assistance features
• Feature Functionality: Enable and operate our platform features and services
• Personalization: Improve and personalize your user experience based on your usage patterns and preferences
• Subscription Management: Manage your subscription, process payments, and provide access to Premium features
• Analytics & Insights: Generate usage analytics, insights, and recommendations (for Premium users)
• Platform Improvement: Monitor and analyze platform performance, identify issues, and improve our services
• Communication: Send you updates, support messages, and important notifications about your account
• Security: Ensure platform security, prevent misuse, detect fraud, and protect user data
• Compliance: Comply with legal obligations and respond to lawful requests

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Trusted third-party services that help us operate the platform, including:
  • Authentication and user management services
  • Cloud storage and database services
  • AI and machine learning service providers for processing queries and documents
  • Payment processing and subscription management services
  • Search and data retrieval services
  • Cloud infrastructure and hosting providers
• Legal Authorities: Only when required by law, court order, or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice to users)

4. Data Storage and Security

We use secure cloud infrastructure to store your data:

• User Data Storage: User accounts, conversations, saved items, and document metadata are stored in secure cloud databases and storage systems
• Search Infrastructure: Search-related data is stored in secure, isolated environments
• AI Processing: Your queries and documents are processed by third-party AI service providers (subject to their respective privacy policies)
• Security Measures: We implement industry-standard safeguards including encryption, secure authentication, access controls, and regular security audits
• Data Isolation: User data is isolated to ensure privacy and prevent unauthorized access
• Limitation: While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access: Access the personal data we hold about you, including your account information, conversation history, and saved items
• Correction: Request correction of inaccurate or incomplete personal data
• Deletion: Request deletion of your account and associated data (subject to legal retention requirements)
• Data Portability: Request a copy of your stored data in a machine-readable format (where applicable)
• Withdraw Consent: Withdraw consent for certain types of data processing (may affect service functionality)
• Object to Processing: Object to certain types of data processing where legally permitted
• Account Management: Manage your account settings, subscription, and privacy preferences through your account dashboard
• Delete Documents: Delete uploaded documents and generated content through the platform interface

To exercise these rights: Contact us at admin@ghanalegalai.com or use the account management features in your dashboard.

6. Feature-Specific Data Practices

Our platform includes various features that process different types of data:

• Chat Features: Your questions and conversation history are stored to maintain context and improve responses
• Document Processing: Uploaded documents are processed and stored temporarily for analysis
• Content Generation: Generated content and reports are saved to your account
• Validation Services: Submitted information is validated using our systems
• Analytics Features: Usage statistics and insights are generated from your activity (Premium feature)
• Saved Content: Items you save are stored in your account for future access
• Export Features: Generated documents are created on-demand and can be downloaded

Data Retention: We retain your data for as long as your account is active. You can delete your account and data at any time through your account settings.

7. Third-Party Services

Our platform integrates with third-party services that have their own privacy policies. These services include:

• AI Service Providers: Your queries and documents may be processed by third-party AI service providers. Please review their respective privacy policies for information about how they handle your data.
• Authentication Services: User authentication and account management services. Please review the service provider's privacy policy for details.
• Payment Processors: Payment processing and transaction management services. Please review the payment processor's privacy policy for details.
• Cloud Infrastructure Providers: Cloud storage, database, and hosting services. Please review the service provider's privacy policy for details.

We select service providers that maintain high standards for data protection and security. If you have specific questions about how third-party services handle your data, please contact us.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized features

For full details about our cookie usage, refer to our Cookie Policy page.

9. Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have collected information from a minor, please contact us immediately at admin@ghanalegalai.com.

10. International Data Transfers

Your data may be processed and stored in servers located outside your country of residence. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your country. We ensure appropriate safeguards are in place to protect your data.

11. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify affected users and relevant authorities as required by law, typically within 72 hours of becoming aware of the breach.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, features, or legal requirements. Any significant changes will be communicated via:

• Email notification to registered users
• Notice on our website
• In-app notifications

The "Last Updated" date at the top of this policy indicates when changes were last made. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights regarding this Privacy Policy or your data, please contact us:

• Email: admin@ghanalegalai.com
• Support: Use the contact form on our Contact Us page
• Account Management: Access your account settings to manage your data and privacy preferences

We will respond to your inquiries within a reasonable timeframe, typically within 2-5 business days.